Support

Questions about the waitlist, your data, or the app? Email support@findyourtrace.dev or use the form below. We usually reply within two days.

Opens your mail app, addressed to support@findyourtrace.dev.

01

When does Trace launch?

In waves on TestFlight. Join the waitlist and we’ll email you when your spot opens.

02

Why can’t I type a rating?

Scores come from head-to-head comparisons, never entered by hand. That keeps them honest across your Shelf.

03

What do you do with my email?

Launch updates only. Unsubscribe anytime. Details are in the Privacy Policy.

04

A Fragrance is missing or wrong.

To add a missing Fragrance, search in the app and choose “Submit a Fragrance” when no result matches. To flag incorrect Catalog details, open the Fragrance, tap its overflow menu, and report the incorrect information there.